Meanwhile, in Manila's call centres…

The Philippines' big offshoring industry is growing despite AI economist.com

The Philippines' outsourcing industry, long named as the sector AI would erase first, is still hiring. Call centres and back offices there have absorbed the tools instead of being replaced by them, with agents handling the cases the software escalates. It is one of the clearest real-world tests of the automation prediction so far, and the prediction is losing.